Refund Policy for Digital Downloads

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At Stepping Stones Hypnotherapy, we want you to be satisfied with your purchase. Please read the following policy carefully before purchasing any downloadable products.

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Digital Products

All hypnosis recordings, meditation recordings, and self-help resources sold through this website are digital downloads delivered electronically. No physical products will be shipped.

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Refunds

Due to the nature of digital products, refunds cannot normally be provided once a download has been purchased and accessed, as the product cannot be returned.

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However, if you experience any technical difficulties downloading or accessing your purchase, please contact us and we will make every effort to resolve the issue promptly.

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Faulty or Corrupted Files

If a file is faulty, corrupted, or inaccessible, we will provide a replacement file or suitable alternative. If we are unable to resolve the issue, a refund may be considered on a case-by-case basis.

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Contact

If you have any questions regarding your purchase or require assistance accessing your download, please contact:

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Nicole Valens
Stepping Stones 
hypnostones@gmail.com

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We aim to respond to enquiries within two working days.